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Twitter

photo by http://www.flickr.com/photos/mandj98

Twitter is very popular now – getting mentions on daytime talk shows,  spurring celebrity competitions, and even receiving governmental uptime requests. People and companies are jumping on to the service because everyone else is. But should they be?
The answer for most companies is probably no.
Using social media isn’t about checking a box or matching [...]

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photo by http://www.flickr.com/photos/evert-jan/1438719691/

The Other Side Group recently wrote a blog post about Keeping Social Media Social. She said that people can get to a state with social media where they subscribe to a large number of people, but filter out everyone but a select few to compensate for the information overload. Participation with the masses goes down, [...]

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We’ve just received an update from the Hewlett Packard ProLiant team after two months with their new Facebook Public Profile and Twitter account.  Below is a summary of the process we went through in creating their strategy and implementation and how they’re doing so far:
What HP Wanted
The ProLiant team had previously created a Facebook Group [...]

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Dealing with negative comments on Twitter or your blog is an effective skill that can help turn detractors into advocates.

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http://www.flickr.com/photos/kopitehtarik/

Late last year, Twitter was abuzz with people talking about The Twitter Secret. Only some knew it, and they weren’t telling unless you followed them, paid them, etc. It turned out to be nothing more than a bug at twitter.com that allowed sending Direct Messages longer than 140 characters. The hype was way better than [...]

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At the New Marketing Summit yesterday, someone said “Social Media is a commitment, not a campaign”. This has been said over and over again in books like Groundswell, at conferences, and in countless blog posts. But the majority of businesses still act as if they can dip their toe in the water and then leave [...]

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Gary Vaynerchuck’s post – You Down With ROI?…Yeah You Know Me – says that it isn’t the social media companies that will be affected by the current financial environment, it is the traditional media companies like radio, newspapers and magazines. Spending large amounts on print ads or radio ads will not produce the ROI it [...]

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