We are passionate about creating real connections between businesses and their customers. We develop long-term brand relationships based on trust, understanding and cooperation. We cultivate armies of advocates who truly care about your brand and want to spread the word. We do all of this based on deep technical understanding of how and why things work and the metrics to back it up.
Cappy Popp has decades of software development experience and has successfully designed and implemented social media strategies for dozens of companies in multiple markets.
Cappy specializes in social media strategy, analytics, and monitoring and is the co-author of the acclaimed book, "Essential Facebook Development."
John Maver is a champion for building customer-centric social communities, with a focus on nurturing strong brand advocates. His creative campaigns are developed around meaningful interactions and making brands come alive.
John loves mobile technology, and is always exploring the latest apps and APIs that help people connect.
Zachary Chastain is a metrics-driven Community Manager, using the hard data from client communities to understand what really works and develop solid communication and content plans.
Zachary loves to experiment with new ways to reach and engage social audiences, learning from and integrating the best practices from around the web.
Thought Labs has been a vital component in building our highly engaged Facebook community and in cultivating our brand advocates, who help to support and spread the AVG brand. They consistently deliver high-quality work based on strong expertise and proven metrics.Jasdev Dhaliwal, Director of Social Media Communities, AVG Technologies